DENVER CONTACT JAM

Contact Form

This form goes to Jam Support, the volunteers who hold the jam. Send us anything: feedback about a session, an idea for making the jam better, a question, or a concern about something that happened.

Submissions can be anonymous — select that option below. Anonymous doesn’t have to mean out of touch: leave a way to reach you (a burner email works) and we can still follow up and tell you where things landed.

If something went wrong at the jam, When Something Goes Wrong below covers every way to reach us and what happens after you do.

Send your message without revealing your identity

When Something Goes Wrong

Telling us

Jam Support is a resource for anything from an interaction that felt a little “off” to serious harm. Not every situation needs Jam Support. You’re also welcome to talk directly with the person involved, or lean on a trusted friend.

You can:

Anonymous reports are welcome, and anonymous doesn’t have to mean out of touch. If you use the anonymous form, you can leave a way for us to reach you and still keep your identity from us. A burner email works fine, and you’re welcome to make one just for this. That way we can follow up, ask what you want to happen, and tell you where things landed.

If you leave no way to contact you at all, we still take it seriously, but we usually can only respond with community-wide measures rather than address something with a specific person.

Tell us what you’re comfortable telling us. You don’t owe us a complete account to be taken seriously.

What happens next is described in the Protocol for Responding to Harm, which is posted in the space and on our website.

What Jam Support can and can’t offer

Jam Support are volunteers who love this form. They are not therapists, mediators, or investigators, and we don’t ask them to be.

What they will do: listen without judgment, take what you say seriously, be clear about what happens with the information, and help you figure out what you want.

What they won’t do: provide counseling or ongoing emotional support. If that’s what you need, we keep a list of resources and referrals. Ask any Jam Support member, or find it on our website.

If you are asked to leave

Any Jam Support member can ask you to leave a jam. They can do this on their own judgment, without discussion and without explaining themselves first. It takes effect immediately. This is rare, and it exists so that nobody has to wait for a meeting to feel safe.

Being asked to leave a jam is not the same as being asked not to come back. After any removal, Jam Support will meet and reach out to you. Until then, please don’t return. If we haven’t been in touch within four weeks, the pause lifts on its own.

A lasting boundary on your participation is a separate decision. It’s made by Jam Support together, following the Protocol for Responding to Harm, and you’ll be told what it is and why.

Exclusion based on patterns elsewhere

A pattern of harmful behavior in this community or another may be grounds for a boundary here, even if nothing has happened at this jam. We may also set a boundary indefinitely when we don’t have the capacity to provide ongoing monitoring or support.

When we do this:

  • the decision is made by Jam Support together, not by one person
  • the person will be told, unless telling them would put someone at risk
  • they may ask us to revisit it after one year

If someone refuses to leave

We do not involve the criminal legal system in our response to harm. Jam Support will not initiate contact with police or criminal courts on behalf of the jam.

In the rare case that someone refuses to leave and presents an immediate physical danger to people in the space, Jam Support may call for emergency assistance.

You always retain the right to pursue your own legal options.

From the Community Agreements.